Returns and Exchanges

We offer a 10 day return policy for eligible items. Items must be returned in their original condition, with all tags and labels attached.

To initiate a return, please contact us within 10 days of receiving your order. We will provide instructions on how to return the item.

Eligible Returns

• Items that are defective or damaged upon arrival
• Items that were shipped incorrectly
• Sizing is incorrect

Non-Eligible Returns

• Items that have been used, worn, or altered
• Items that are missing parts or accessories
• Custom or personalized items

Refunds and Exchanges

• Refunds will be issued to the original payment method used for the purchase.
• Exchanges are subject to availability. If the desired item is out of stock, we may offer a store credit or refund.
• Shipping costs for returns are the customer's responsibility, unless the item is defective or was shipped incorrectly.

If you would like to return or exchange your purchased Frosty Bridge item, please contact us at frostybridge.owner@gmail.com or 308-631-4369.

Thank you for your business.